FAQ

Frequently ask questions

1. What does "Ready To Wear" mean?  Ready To Wear are pieces that have no wait time. Order today ship out next business day.
2. Do you do refunds? No, we do not do refunds, however we can do exchanges (as long as the item is available upon return of item).
3. My outfit is too small, how do I exchange? Please contact us to verify we have the same item in the size you need. 
4. I need a custom item before 3-4 weeks, what do I do? Please contact us to see if we can rush your item.
5. All Payments for any Christal Reyes outfit are through this website, we do not accept payments through cash app, PayPal, Western Union, Etc. or any other payment service